AI Agent Setup
AI agents that handle customer service, sales, and operations — 24/7, at scale.
AI agents can now handle 70–80% of your customer service conversations, qualify leads, answer product questions, process returns, and escalate complex cases to humans — all without a support team sitting online 24/7. We design, build, and deploy custom AI agents trained on your product catalogue, FAQs, and policies, then integrated into your WhatsApp, Instagram DMs, website chat, or email. The result: faster responses, lower support costs, and higher customer satisfaction.
The Problem We Solve
Support team can't cover nights and weekends, so customers wait hours for basic answers.
Response delays send interested buyers straight to a competitor who answers instantly.
Staff hours go to answering the same FAQs instead of higher-value sales and growth work.
What's Included
AI trained on your product catalogue, pricing, FAQs, shipping policies, and brand tone of voice.
Agent deployed on WhatsApp Business API and Instagram DMs — where most of your customers already message.
Live chat widget on your store or site — with seamless handoff to a human agent when needed.
Agent integrated with your order management system to give customers real-time order status automatically.
AI qualifies inbound leads, captures contact details, and routes hot leads to your sales team or CRM.
Smart escalation rules — the agent knows when to hand off to a human and does so with full conversation context.
“We were losing sales every night because nobody was around to answer basic questions on WhatsApp and Instagram. Groweik's AI agent now handles about 80% of our inbound messages instantly, and our team only steps in for reservations and complaints.”
Real Work, Real Results
A look at how we structure and execute this service for our clients.
How It Works
Knowledge Base Build
We extract your FAQs, product data, policies, and past conversations to build the agent's knowledge base.
Agent Design
Conversation flows, escalation triggers, lead capture fields, and tone of voice defined and reviewed.
Build & Integrate
Agent built and integrated into your chosen channels — WhatsApp, Instagram, web chat, or email.
Test & Deploy
End-to-end conversation testing, edge case review, and live deployment with monitoring for the first 7 days.
Why groweik?
Common Questions
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